Welcome to the RetreatWiz website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they govern your use of the services provided by RetreatWiz.
1. Privacy Policy and GDPR Compliance
1.1 About Our Privacy Policy outlines the information we collect when you use the RetreatWiz.com website and how we use your data. All data is stored on secure servers in compliance with GDPR, and this site is protected by industry-standard 256-bit SSL encryption.
1.2 What Personal Data We Collect and How We Use It We may collect the following information from you:
- Name
- Address and postcode
- Email address
- Phone number
- IP address*
- Web browser type, version, and pages visited*
We do not share your personal information unless required by law.
*Data collected by Google Analytics.
1.4 Cookies RetreatWiz uses cookies to enhance your browsing experience, store your login details, manage your wishlist, and collect analytics data. For more details on cookies, see our Privacy Policy.
1.5 Your Rights You have the right to access any personal data we hold about you. For more information on your rights, visit the ICO website. To request a copy of your data, please email us at admin@retreatwiz.com.
1.6 Contact Us If you have questions or concerns about our data privacy policy, contact us at admin@retreatwiz.com.
1.7 Third-Party Links Our Privacy Policy does not cover other websites we may link to from this website.
1.8 Updates Any updates to our privacy policy will be posted on this page.
2. General Use
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, or exploit any portion of our site or any service provided by RetreatWiz without our written permission.
3. Platform Use and Content Submission
RetreatWiz connects retreat organizers, venues, facilitators, and activity providers, creating a dynamic platform for all retreat-related services. By submitting content, including text, photos, and videos, to our platform, you grant RetreatWiz and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sublicensable right to:
- Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display such submissions throughout the world in any media, both known now and developed in the future.
- Promote and market facilitators, retreat venues, and tour operators to help grow visibility and engagement within the retreat community.
This right extends to all associated co-branded or linked websites through which RetreatWiz provides its services. We reserve the right to showcase your submissions in marketing campaigns, on social media, and through other promotional materials to attract and engage users.
3.1 Content Guidelines
You are fully responsible for the content you submit. The content must not contain any material that is unlawful, threatening, defamatory, obscene, or infringes upon the rights of others.
3.2 Photo Guidelines
Submitted photos should be professional, high-quality, and directly relevant to your retreat, venue, facilitator profile, or tour services. Photos must be owned by you or used with appropriate permissions and should not contain commercial promotions or infringe on the rights of any third party.
4. Commission-Based Revenue
RetreatWiz operates on a commission. We receive a commission from bookings made through our platform, covering all types of reservations including venue bookings, facilitator services, and retreat activities. This commission helps us maintain and improve our platform, ensuring a high-quality experience for both organizers and participants.
There are no upfront charges for listing venues or services on RetreatWiz, and fees are only collected based on completed bookings. We believe this approach provides flexibility and value for our users, allowing you to make the most of our platform without any recurring costs.
5. Disclaimer
RetreatWiz endeavors to ensure accuracy but does not guarantee the completeness or reliability of information on our site. Use of this site is at your own risk. We disclaim liability for any website downtime or temporary unavailability beyond our control.
We exclude liability for:
- Loss arising from use of our site
- Loss of income, profit, business, data, goodwill, or savings
We do not exclude liability for death or injury due to negligence, fraud, or any other exclusion prohibited by law.
6. Currency Converter
Any currency conversion displayed on RetreatWiz is sourced publicly and for guidance only. Currency rates are not verified and may vary. RetreatWiz does not guarantee the accuracy of these rates.
7. Copyright
All content on RetreatWiz is the copyrighted property of RetreatWiz and its suppliers. Unauthorized reproduction or distribution is prohibited by law and may result in penalties. Any trademarks used are the property of their respective owners.